Frequently asked questions

How often should I service my evaporative air-conditioner?

Maintenance Schedule servicing is essential to ensure your evaporative cooler operates efficiently for many years. We reccomend a summer-start up service (wash, clean and diagnostics) anually to ensure your evaporative cooler is ready for summer.



When should I replace the Chillcel pads (the ones that look like honeycomb) on my evaporative air cooler?

With ChillCel Pads, you should expect to change these every 7 or 8 years. This can vary with water quality and local conditions. WARNING With any filter pad, failure to replace filter pads or evaporative cooling pads when they are past their useful life may result in reduced efficiency/performance of the air conditioner. Water may carry over into the ductwork and/or electrics, which may result in expensive damage and repairs.



What size split system air conditioner do I need?

The cooling and heating capacity of an air conditioner is measured in kilowatts (kW).
As a rough guide you can use the following: 2.5kW Range: Suitable for Rooms Approx. 10 – 18 SQ Meters
Bedrooms, lounges and small offices.
3.5kW Range: Suitable for Rooms Approx. 20 – 25 SQ Meters
Bedrooms with ensuites, studys, small kitchens, small rooms with high ceilings, and offices.
5kW Range: Suitable for Rooms Approx. 25 – 35 SQ Meters
Large bedrooms, large studys, mid-sized lounges, kitchens, offices and mid-sized rooms with high ceilings. 7kW Range: Suitable for Rooms Approx. 35 – 50 SQ Meters Large lounge rooms, large kitchens, large offices and open-plan living.
8kW Range: Suitable for Rooms Approx. 50 – 65 SQ Meters
Large lounge rooms and open-plan living. For more complex installations a heat load calculation should be performed. A heat load calculation comprises of many factors such as size of area, size of windows, roof type, building material, whether there is insulation, external shading or internal shading etc. If you are unsure on sizing please email us or call (08) 9250 8988.



What does EER means in terms of reverse cycle air conditioning?

This refers to energy efficiency rating and measures the air conditioners energy consumption and efficiency. A higher EER rating on your air conditioning system means the system is more energy efficient. You can compare the ratings from each manufacturer.